Free standard shipping on orders over $150
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Product information:
Pet clothes style: Princess
Color classification: light blue dark blue
Pet clothes style: strap Applicable object: general
Size Information:
Size: XXS (bust 27, body length 17) XS (bust 30, body length 20) XS+ (bust 32, body length 22) S (bust 35, body length 25) S+ (chest 37, body length 27) M (chest 40, body length 30) M+ (chest 42, body length 32) ) L (bust 45, body length 35) L+ (bust 47, body length 37) XL (bust 50, body length 40) Other special size customized matching card issuance
Packing list:
Pet clothes*1
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Overall a good experience, product quality is commendable.
Product came as described, high quality and stylish.
Looks great, functions well, but the instructions could be clearer.
Solid construction, great for regular use.
Product is good for the price, minor cosmetic flaw but not a big deal.
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